A Business Model That Really Succeeds at Warfare

Mercenary soldiers have been used by nationestimated between 50,000 and 60,000 rebels.The
states since Biblical times. The Romans used Gothmercenary's depended on speed, surprise,
mercenaries to fight Hannibal and his Carthaginiancoordinated tactics and logistics. The rebels
army. The English used Celtic warriors to defenddepended on superior numbers and firepower.
them against the Vikings. The British usedThe contest was, well, no contest. In a matter of
Hessians during the Revolutionary War here in thedays the rebels had been removed from the
United States. Mercenaries have enjoyed a verycapital, flushed into the jungle and slaughtered by
mixed reputation as long as government entitiesconcealed fire teams and snipers.The United
have utilized this soldier-for-hire service.The mostStates had suffered an embarrassing defeat in a
successful use of a mercenary army almostsimilar situation in Somalia a year before the
certainly must be the late 20th century prowessevents in Sierra Leone. The unbelievable success
displayed by a company named Executiveof Executive Outcomes was an eye opener to
Outcomes. In strife torn countries all over Africamilitary planners, governments and humanitarian
governments and multi-national corporations hiredgroups all over the world. It was an
the firm to protect assets such as oil fields andembarrassment for them. As the mercenary
diamond mines while slaughter raged around them.army secured Sierra Leone, the violence ebbed
Ethiopia, Uganda, Zambia, Sierra Leone, Namibia,and food and medical care re-entered the
Botswana and Angola are only some of thecountry. The unpopular truth was that Executive
countries that deployed Executive Outcomes.Outcomes, 300 strong army, had performed a
Chevron, DeBeers, Rio Tinto/Zinc and Texaco arefeat that no government could, or would
just the tip of the companies that hired theundertake.Here is where the story takes a sad,
company to protect valuable producing assets.Thealmost perverted turn. Within 18 months of
name Executive Outcomes would seem tostabilizing the country of Sierra Leone, the
indicate that this mercenary army provided moregovernment, under severe international pressure
than just bullets and soldiers for contract hire, andasked the Executive Outcomes forces to leave.
they did. The firm acted as advisors toThey did, and within a few weeks the rebels
governments, provided deep background checksregrouped and infiltrated the cities anew.In
on prospective employees, wrote software,addition, at this time the genocide in Rwanda was
provided training at their company owned schoolsbeginning to receive international news coverage.
and controlled over 30 legitimate businesses.Executive Outcomes presented the CIA, United
However, it was as mercenaries that ExecutiveNations and the French government a business
Outcomes dazzled.The company consistedplan offering to enter Rwanda and stop the
principally of former South African Special Forces,slaughter. Amazingly, all said no and the issue was
sprinkled with a few British, Scot, Irish andkept Top Secret. No government took action as
Americans soldiers of fortune.The speed andover 800,000 Rwandan's were butchered in a
lethality of the Executive Outcomes operationstelevised ethnic cleansing.In 1999 the government
became legendary, striking fear into theirof South Africa outlawed mercenary activities,
opponents and admiration from such interestedeffectively putting Executive Outcomes out of
parties as the CIA, Hamas, the Israeli Mossad andaction. The embarrassment that the company had
Russian KGB.laid at the doorstep of weak, vacillating
Executive Outcomes offered a turnkey servicegovernments was too much for them to bear.
customized to each geopolitical and corporateRather than utilize and manage Executive
need. If a refinery needed protection fromOutcomes as a tool to minimize and snuff out
revolutionaries it was done, and corporate assetsrogues everywhere, the United Nations preferred
contracted for protection to the company wereto serve up sanctimonious blather while a country
never lost. If a town or city needed liberation, thiswas raped, pillaged and murdered.I wish we lived
would be accomplished with unbridled speed,in a perfect world, or a sane one. We don't. I wish
tactics and firepower.The company's mostthere were no need for a mercenary army to
famous, and public, success was in Sierra Leone.exist anywhere. Executive Outcomes proved,
A brutal civil war had turned the country into anhowever, that such a force, when utilized by the
otherworldly zone of death, inhumane slaughter,good guys would be a force for good.Executive
rape, torture and hate. Young boys were armedOutcomes is the military equivalent of an
to the teeth and took immense pleasure in killingorganization like the consulting firm McKinsey &
children, the disabled, puppies and eachCo. The Executive Outcomes disruptive innovation
other.Sierra Leone has one of the world's largestwas to negotiate contracts with governments and
deposits of diamonds and the rebels wereinternational organizations, provide swift, clear
constantly attacking the mines. The Sierra Leonedecisive outcomes, minimize loss of life, stabilizing
government and the United Nations, feared that ifterritory and providing an opportunity for peace.
the rebels seized control of the diamond minesThe company should have been lauded, not
they would be able to use conflict diamonds toderided by cowardly, insipid bureaucrats and
further fund their madness. The rules ofpoliticians. The company was a classic example of
engagement and the fees paid to Executivean entrepreneurial success, solving problems and
Outcomes were never publicly revealed. It wasproviding needed benefits.Geoff Ficke has been a
also never announced, but widely believed thatserial entrepreneur for almost 50 years. As a
the company was hired and paid by the Unitedsmall boy, earning his spending money doing odd
Nations.The United Nations had placed fourjobs in the neighborhood, he learned the value of
thousand peacekeeping troops in Sierra Leone.selling himself, offering service and value for
They had suffered a number of embarrassingmoney.After putting himself through the
losses, and predictably were unable to stop, orUniversity of Kentucky (B.A. Broadcast Journalism,
even slightly slow the rebels. The decision to1969) and serving in the United States Marine
engage Executive Outcomes was a painful oneCorp, Mr. Ficke commenced a career in the
for the international community. Diplomacy wouldcosmetic industry. After rising to National Sales
never work. Starvation was rampant. TheManager for Vidal Sassoon Hair Care at age 28,
potential for the fighting to spread to Nigeria andhe then launched a number of ventures, including
other countries was imminent. The thought that aRubigo Cosmetics, Parfums Pierre Wulff Paris, Le
private-company could settle the situation, andBain Couture and Fashion Fragrance.Mr. Ficke and
quickly, was a bitter pill for the diplomatichis consulting firm, Duquesa Marketing, Inc. ( has
community.Executive Outcomes assembled aassisted businesses large and small, domestic and
team of 300 professional mercenaries. If theyinternational, entrepreneurs, inventors and
were a baseball team, the equivalent would havestudents in new product development, capital
been a team of 300 Albert Pujols or Mickeyformation, licensing, marketing, sales and business
Mantles. These guys were good, the best fightersplans and successful implementation of his
in the world. Each had extensive experience incustomized strategies. He is a Senior Fellow at the
multiple nasty wars, from Angola to East Timor,Page Center for Entrepreneurial Studies, Business
and many more. They faced a rebel armySchool, Miami University, Oxford, Ohio.
consisting of an undisciplined, but brutal force