| Customer service in medical staffing is a sleeping | | | | What is done or implied will carry its way around |
| giant that often times is the killer of giant medical | | | | town for all eager ears listen. |
| staffing firms. The killer creeps in slowly, gently | | | | Ask your customers if they are happy? |
| and harvests its seed in the minds of your clients | | | | Provide thank you letters to your employees? |
| and flourishes often in the headsets of a | | | | Send the department managers a simple thank |
| disgruntled employee. | | | | you gift. |
| Keep stock of what is being said about your | | | | PR, PR, PR is the number one rule in this business. |
| company. To many medical staffing agencies are | | | | If you do not have good customer service, then |
| to preoccupied with getting new accounts or | | | | you better learn how to provide good customer |
| securing new recruits that they fail to realize the | | | | service from the beginning. |
| need to provide excellent customer service. | | | | A fairly large medical staffing company focused |
| Customers service is long lasting and will carry | | | | solely on growth. They managed to secure |
| your company for many years. | | | | Dozens of accounts within a fairly tight |
| Customer service will provide continual business | | | | geographical area. The problem was that because |
| without spending more on advertising. | | | | the facilities were to tightly woven together, they |
| Customer service will create a stream of new | | | | were able to speak to each other. This proved to |
| recruits. | | | | be the downfall of this medical staffing firm |
| Customer service need not cost you money. | | | | because they provided sub-quality customer |
| Customer service is easy to do and requires a | | | | service and sub-quality techs. Today they are no |
| short portion of your time. | | | | longer providing service in this area. |
| Customer service if ignored will create a whirlwind | | | | Customer service is easy to do, but is difficult to |
| of negative press. | | | | regain once lost. |
| The medical staffing industry is like a small town. | | | | |