What I Have Learned in My 47 Years as a Diamond Buyer

I entered my family jewelry business in 1971sometimes shapes.  We would either make an
having just graduated from Rensselaer Polytechnicoffer on the entire parcel or a cut of the parcel. 
Institute with an engineering degree.  I was theIf we wanted to eliminate one or more diamonds
fourth generation to enter the business and beganfrom the parcel the price would go up. The
working with my father and to a lesser degreequalities of each parcel were usually somewhat
with my grandfather who was primarily retired atsimilar, within one to two clarity grades.  The
this time.  My grandfather had joined his fatherasking price was always too high and we would
and brother around 1913 in the business theyhave to make offers and sometimes counter
founded in 1910.  As a boy my biggestoffers in negotiations that could often last a
fascination had been my grandfather's story  ofcouple of days. The brokers would have to keep
how the store was held up by the famousgoing back to the cutters to show them exactly
'gentlemen' bank robber, Willie Sutton.  When Iwhat we were offering on.  There were no cell
joined the business in1971 I was attending NYUphones in those days.  We never knew exactly
business school in the evenings studying for myhow much we bought until our last day or
MBA.  I soon began taking courses with thesometimes not until we got back to New York as
Gemological Institute of America and ended upsome of the cutters reconsidered the offers we
putting all my efforts into the jewelry businessmade. At the time we were buying for five retail
which I guess was in my blood.locations and the savings were substantial.
When I started in the business my father wasBy the 90's things had changed in the diamond
doing almost all of his diamond buying from justindustry.  Although the GIA [Gemological Institute
two or three diamond manufacturers.  It wasof America] had begun issuing diamond grading
very simple.  We bought only white stones, acertificates as early as 1955 they did not catch on
color that today would be around a G to H color.as a popular marketing tool until the late 80's.  
 We bought flawless, VS and SI clarity andAt this time we stopped our buying trips
ordered them in the various sizes as ouroverseas and concentrated more on finding the
inventory required.  In those days when we soldbest values in GIA certified diamonds from U.S.
or appraised a diamond it would be referred to ascutters and brokers that we could.  We were
fine white, white, light top silver, silver cape andalso doing more buying from the public and able
cape. Today's corresponding GIA color gradesto buy at a discount to what the diamond cutters
would have been D to F, G to H, I to J, K to Lwere charging.  Also, a New York diamond
and M to P.  At that time diamonds were notdealer by the name of Martin Rappaport began
sold with any sort of certification, only theprinting a weekly price list of diamonds which
jewelers appraisal.  The purchaser had to rely onserved as a general guide to the diamond industry
the integrity of the store selling the diamond orfor diamond prices worldwide.  Profit margins
else bring it for an appraisal and hope theshrank yearly for both diamond cutters and
appraiser both knew what he was doing and wasretailers as diamonds were sold more and more
honest.  It was a common practice in those daysas a commodity rather than an object of beauty
that many sellers of diamonds, especially those inand romance
the diamond districts, would tell their customersToday, although Since1910 operates out of a retail
where to go for an appraisal and the appraiserlocation we also sell a large dollar value of
would get a kickback from the seller.  I once gotdiamonds to other diamond cutters and dealers
a call from an appraiser on 47th St. in Newacross the country.  With the Internet we can
York,  who I did not know, telling me thatmarket our diamonds worldwide through industry
someone was in his office with a diamond I hadrestricted web sites.   These same sites also
sold. He demanded fifty dollars from me or elsemake accessible to us GIA certified diamonds
said he would give the diamond a bad appraisal.from overseas cutters in Europe, the far east
 Today, fortunately, the GIA certification ofand China, where, when we buy in quantity, it is
diamonds has almost entirely eliminated this typevery cost effective for us. 
of appraiser and practice.In the early 2000's, we tried selling some of the
One of the firms we purchased our diamondsbranded diamond lines after going to diamond
from in the 60's and early 70's  was Harryseminars and conferences where they were being
Winston who had a large wholesale loose diamondmarketed as the solution to the shrinking profit
division at the time.  Our sales rep from Harrymargins jewelers were now making on
Winston, a gentleman by the name of Murraydiamonds.  The premise was that if you had a
Stamper, was a good friend of my father.branded diamond such as Hearts On Fire or one
 Around the time I entered the business Mrof the many others, had the exclusivity of
Stamper was to fly to a jewelry show fromcarrying it in your marketplace and that no one
what is now JFK airport but was found murderedcould discount it, you could make a 100% markup
in his car at the airport and his diamonds stolen.instead of one which could be as low as in the
 With the loss of this connection with the Harrysingle digits.  While the customer had the comfort
Winston firm my father and I made the decisionof knowing he was getting an excellent product,
to start buying our diamonds directly overseas insuch as buying a diamond from Tiffany &
the Israeli cutting center of Ramat Gan outside ofCo., the problem was that the price could be up
Tel Aviv.  Almost all of the buying of betterto double what we knew we could sell an identical
diamonds at the time was done either there or inunbranded diamond.  Although sales were okay
Antwerp.  India was also a major cutting centerfor these product we could not in good conscious
at the time but known for lesser quality andcontinue to sell them.  Instead we took the time
smaller diamonds.to educate our customer to the fact that similar
The diamond exchange in Ramat Gan at the timequality was available at substantial savings.
consisted of two high security connected buildings.Now with my son in the business as the fifth
 We worked with a diamond broker to whomgeneration and a graduate gemologist, we have
we paid a 2% commission to handle ouradded a new dimension with the creation of   On
transactions.  We would work both in his office init, a consumer can search our entire diamond
the exchange or on the top floor where, bathedinventory and create your own engagement ring
in natural north light, sat rows of long tablesusing our selection of designers such as Tacori,
where the buyers would sit and the brokersScott Kay, Martin Flyer, Precision Set, Henri Daussi
representing the many diamond cutters wouldand many others.   It offers our customer the
circulate and try to negotiate sales.  Diamondbest of both worlds added with the confidence of
parcels typically consisted of many carats ofdealing with a family company in business since
diamonds in various assortments of sizes and1910.