| For more information please check : | | | | Opened software, music, games, and movies |
| :: Expiration Dates of Promotions | | | | may be exchanged for the same title only. |
| Memorial Weekend Event - 06/04/10 | | | | Due to Health and Safety regulations, all sales on |
| Columbia Sale - 06/13/10 | | | | the following types of product are final and |
| Nikwax Coupon Sale - 06/11/10 | | | | cannot be returned except in the case of |
| End of Season North Face - 05/25/10 | | | | manufacturer defect: |
| Marmot Outlet Sale 05/25/10 | | | | All climbing equipment, including but not limited to: |
| Hydration Packs - 06/15/10 | | | | Carabineers, Quick draws, cams, harnesses, |
| Seek Balance, Go Yoga - 09/30/10 | | | | stoppers, hexes, belay devices, slings, ropes, |
| :: New Promotions | | | | helmets, crampons, ice screws, Ice axes, Ice |
| Columbia Outdoor Sale – Up to 55% off | | | | tools, pulleys, ascenders, rescue kits, nut tools and |
| Memorial Tent Sale – Up to 30% off | | | | personal anchors. |
| Nikwax Coupon Sale – 25% off Coupon | | | | All helmets, including but not limited to snowboard |
| #NIKWAX25 | | | | helmets, skating helmets, climbing helmets. |
| Board Short Sale – Up to 40% off | | | | All undergarments, including but not limited to: |
| Our Satisfaction Guarantee | | | | underwear, swimming suits, shorts with built in |
| We are committed to providing the highest quality | | | | liners, briefs. |
| gear for your outdoor adventures. Altrec provides | | | | Water bottles, other products with water |
| world-class service, exceptionally fast delivery and | | | | bladders integrated and related accessories. |
| a straightforward buying experience. | | | | Free Shipping Offer |
| If you are not completely satisfied with your | | | | FREE Shipping on $45 Orders within the |
| purchase for any reason, you can simply return | | | | Contiguous U.S.. To receive FREE Shipping simply |
| an item within 60 days of purchase for a refund | | | | choose the FREE Shipping option during checkout. |
| or exchange (less cost of shipping), no questions | | | | Exceptionally large/heavy items, such as a kayak |
| asked. | | | | or some Special Order items, may require an |
| We just require items to be returned in their | | | | additional Handling Charge as noted on each |
| original packaging and in their original condition. | | | | product page. |
| We will happily provide store credit for an item | | | | Easy Returns |
| returned after 60 days as long as it is in its | | | | We've done our best to make Returns EASY for |
| original condition. | | | | you to send back to us. |
| We're sorry, but used items cannot be returned | | | | 1. In your Account, find your order, choose the |
| for refund or credit unless due to manufacturer | | | | items and print your packing list. 2. Pack the list |
| defect. | | | | inside of your package with the item(s) to return. |
| We will accept an item that is defective due to a | | | | 3. Send your return package insured with your |
| manufacturer issue at any time. We will handle the | | | | choice of carrier. |
| return to the manufacturer for you and happily | | | | You may also contact our Customer Service |
| provide a replacement. The replacement could be | | | | department to arrange for returns and receive a |
| the closest approximation if the original is no | | | | Return Merchandise Authorization (RMA) number. |
| longer available or a store credit which will be | | | | Get free shipping on oakley sunglasses, north face |
| determined at our discretion. | | | | backpacks and more. We stock running shoes, |
| Any electronic or food products that have been | | | | camping equipment and gear from only the best |
| opened and/or used cannot be returned unless | | | | brands. |
| the item was received defective. | | | | |